Contact Us

Contact Shopsomo

If you have a question about a product, an order, payment, delivery, a return, or a refund, please contact our customer service team. For an existing order, include your order number and a clear description of your question.

Email [email protected] or call +1646-113-1399. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM (UTC+8).

Business and Return Address

Shopsomo is operated by Suizhou Zhendi Trading Co., Ltd., an English translation of the company’s Chinese legal name.

Our business and return address is No. 142-03, Group 5, Caodianzi Residents’ Committee, Xicheng Subdistrict, Zengdu District, Suizhou, Hubei Province, China.

Please contact us before sending a product back so that we can provide the applicable return instructions.